Improving Public Urban Services through Increased Accountability

Strengthening accountability for urban services

This article explores participatory governance in the context of participatory mechanisms of accountability for urban services. In the past few years, accountability has become a buzzword internationally and, as is the case with many such terms, there is confusion as to what exactly is meant. The people and organizations promoting accountability view it as critical to solving problems with urba...

Incentives, choice and accountability in the provision of public services

Improving Government Transparency and Accountability Contribution of Information and Communication Technology in Improving Government Coordination, Services and Accountability in Fiji

This paper investigates the impacts of ICT projects on better government coordination, services and accountability in Fiji. Fiji is a country where, in spite of political instability and other governance related problems, a wide range of ICT initiatives are in progress. The paper reports a study, using a structured questionnaire, that investigates first, perceptions of ICT projects and the serv...

The role of integrated urban management in improving crisis management and improving the quality of public services to citizens (Case study: Tehran province)

The purpose of this study was to investigate the role of integrated urban management in improving crisis management and improving the quality of public services to citizens. In order to conduct this research, Integrated urban management theory, Urban crisis management theory, Public services theory and the relationship of Integrated urban management theory with Public services theory have been ...

Basic Social Services for All? Ensuring Accountability Through

Significant changes in the global setting over the course of the last few decades resulted in an increasing prominence for the pursuit of transnational justice and individual accountability. The aftermath of the terrifying attacks on America on September 3. Making deep democratic decentralisation work • Moves towards democratic decentralisation in India • Elementary schools: Cake for the rich, ...